Return and Exchange Policy
🔍 To apply, please send at least one photo and descriptions to email (email@example.com) within 7 days of receipt. If approved by JinOxy, the item must be mail back in its original, unused, unaltered, and unwashed condition with paper invoice and packaging in their original condition.
( within 7 days of receipt: for example, if received on January 01, application must be submitted on January 02 - January 08)
😷 Masks belong to personal hygiene products, hence JinOxy only processes a return or an exchange if received damaged or incorrect items.